Refund policy
Our 30-day guarantee
We want you happy with what you wear. You have 30 days from the day your order arrives to raise a claim. To sort one out, we'll ask a few quick questions to check the tee was worn and cared for as intended, and we'll need your receipt or proof of purchase. Start by emailing support@slightly-offshore.com. If your claim is approved, we'll make it right - with a replacement, account credit, or a refund, whichever suits you best.
Damaged or wrong items
Give your order a once-over when it lands. If anything's defective, damaged, or not what you ordered, tell us straight away and we'll put it right.
Exchanges
We don't offer exchanges.
Refunds
Once we've reviewed your claim, we'll let you know either way. If it's approved, your refund goes back to the original payment method within 10 business days. Bear in mind your bank or card provider may need a little longer to post it. If 15 business days have passed since approval and there's still no sign of it, email us at support@slightly-offshore.com and we'll chase it down.
Like the tide, this may shift - we can update this policy at any time, without notice.